| Sumber Penerimaan Pertanyaan | Jan | Feb | Mac | April | Mei | Jun | Julai | Ogos | Sept | Okt | Nov | Dis |
| Laman Web | 5 | 2 | 7 | 1 | 3 | 3 | 6 | 3 | 3 | 2 | ||
| E-Mel | - | - | - | - | - | - | - | - | - | - | ||
| Surat | - | - | - | - | - | - | - | - | - | - | ||
| Hari Bertemu Pelanggan | - | - | - | - | - | - | - | - | - | - | ||
| Telefon | - | - | - | - | - | - | - | - | - | - | ||
| Faks | - | - | - | - | - | - | - | - | - | - | ||
| Hadir Sendiri | - | - | - | - | - | - | - | - | - | - | ||
| Borang Aduan Kaunter Jabatan | - | - | - | - | - | - | - | - | - | - | ||
| Biro Pengaduan Awam | - | - | - | - | - | - | - | - | - | - | ||
| Media Sosial (Facebook,Twitter) | - | - | - | - | - | - | - | - | - | - | ||
| Surat Khabar | - | - | - | - | - | - | - | - | - | - | ||
| Lain - Lain | - | - | - | - | - | - | - | - | - | - | ||
| Jumlah Maklumbalas | 5 | 2 | 7 | 1 | 3 | 3 | 6 | 3 | 3 | 2 | ||
| Tindakan | ||||||||||||
| Dalam Tindakan | - | - | - | - | - | - | - | - | - | - | ||
| Selesai | 5 | 2 | 7 | 1 | 3 | 3 | 6 | 3 | 3 | 2 | ||
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